What is the Guard 360 Digital Extra package?

The Guard 360 Package has been designed to give you peace of mind in the event that your Mercedes-Benz is stolen. Think of it as a body guard for your Mercedes.

This package includes two Digital Extras: Stolen Vehicle Help and Emergency Key Deactivation.

Stolen Vehicle Help

It’s important to immediately report that your car has been stolen to the police, they’ll then give you a case number.

Then use this Digital Extra to report that your vehicle is stolen. A Mercedes-Benz authorised service partner will release the data of where your car is positioned directly to the police once you’ve informed them of your case number and the relevant police station, meaning that investigations can begin even without a court order. This already increases your chances of getting your Mercedes-Benz back as if your vehicle is located, the police can immediately start their search.

Emergency Key Deactivation

If you come to the realisation that you’ve not got your keys on you – whether you’ve just misplaced them, lost them, or they’ve been stolen, you can use the Emergency Key Deactivation Digital Extra to deactivate all or specific keys of your Mercedes-Benz.

All you need to do is click on the deactivate button, enter your Mercedes me ID, for your keys to be deactivated and Mercedes to be locked. You also benefit from the two-stage steering wheel lock which ensures that nobody can move your Mercedes.  

For more information or for help accessing your Digital Extras, get in touch with the Mercedes-Benz South West team at 03301 738432.