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We're Celebrating Our Reviews!
20 Apr 2022
This week we are once again celebrating you, our amazing customers! Why? Because Mercedes-Benz South West just hit 1,000 reviews on Trustpilot and we really couldn’t have done it without you. To celebrate, we have looked at some stand out reviews our wonderful customers have kindly left us.
Here at Mercedes-Benz South West, we take customer satisfaction and feedback very seriously. We are therefore very grateful of each and every review you leave us so we can ensure we provide you with the best possible experience. So, let’s take a look at some of your kind words…
Probably one of the best car buying experiences I’ve had.
What a truly great experience all round. Callum was my contact throughout, from the initial query, to agreeing a price to securing delivery, he made the whole process a very pleasant journey from start to finish.
Super fast and professional service…
Super-fast and professional service from Danielle at the Taunton Dealership. Only took us one week from first contact to be driving away in our brand new EQC. We will definitely recommend Danielle to friends and family.
If we could give 6 stars then we would!
From the moment we initially walked in, to the moment we left with our GLC 300d, Nas ensured that we had THE best Mercedes experience that we could have had.
A big thank you.
A big thank you Jamie who dealt with the purchase of our new A Class, nothing was too much trouble. A faultless service from start to collection. Loving the new car it's super-duper.
Excellent Service.
My C-Class had to go in for major works for the brakes and suspension, after a recent health check. It was made such a easy process from booking in the car to the work being completed by Callum of the service team, who was extremely professional and a pleasure to deal with.
Excellent service from Shakira and Ellie!
Excellent service from Shakira and Ellie who took my enquiry at the end of last week. The car has been delivered to me less than a week later and I am absolutely delighted. They made the buying process easy, quick and stress free - well done!
Absolutely spot on
Absolutely spot on. Very attentive staff & although I opted to wait whilst my car was serviced the time seemed to race by. I had a problem shortly after my last service & their engineer (Darrell) was with me within the hour & sorted it for me. Brilliant service.
Very efficient
The car was collected on time, I was phoned and advised of the necessary work and the car was returned in good time and looking immaculate. I couldn't have wished for anything more.
First Class Service
Fantastic service from Sam and his team. From the moment you walk into the showroom you are treated with respect and never once felt pressured, a perfect balance and first class service. Thank you.