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Our First Evening Purchase
02 Mar 2022
Let's rewind to the beginning of 2022 to touch on the introduction of some exciting new services as part of the Mercedes-Benz South West offering. We successfully launched our extended online opening hours, our live video call and a 14 day money back guarantee to provide you with extra convenience and peace-of mind when shopping with us. In this post, we reflect back to early January when our extended online opening hours and the live video call feature on our website were put to good use. We caught up with our first customers to buy within our extended online opening hours, Mr. and Mrs. T, who purchased a Mercedes-Benz B-Class online. Mr. & Mrs. T give us some insight on just how helpful it is to have a member of the Sales Team available in the evening to speak with while shopping online.
Speedy Response
“Having decided which vehicles to review, it was useful to get feedback to our questions online from Mercedes-Benz South West during the same evening.”
Added Convenience
“Although I can see this is certainly beneficial for busy, working people, those who like my wife and I are retired also make the most of the daylight hours, so tend not to be active online during the day.”
Expert Guidance
“Questions were answered quickly that evening and it was also very easy to reserve and make an appointment to view and test drive.” A big thank you goes to Mr. & Mrs. T for their feedback. We're delighted that these newly introduced services helped them in their journey to buying a car. Just in case you missed it, extending our online opening hours was only one of three new services we announced at the start of 2022. A convenient live video call feature is now available on our website which enables you to connect with a member of our Sales Team while browsing if you need any more information or guidance there and then. We also introduced a 14 day money back guarantee which gives you that extra peace-of-mind when purchasing and more time to ensure your new Mercedes-Benz is the right one for you. If you would like to find out any more information about these new services, please get in touch by filling out the from below. A member of our team will get in contact shortly.