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Mobilo Roadside Assistance Benefits

16 Dec 2024

24 hours a day, 365 days a year: travel with peace of mind knowing you’re covered by our Service-24h Mobilo Roadside Assistance team, whether you're in a van or car.

Buy a new Mercedes-Benz vehicle and you can enjoy three years of Comprehensive Roadside Assistance from Mercedes-Benz South West. If you buy a Mercedes-Benz Approved Used, and you can enjoy one year, plus all the benefits Mobilo comes with. After the initial cover is up, you can maintain your Mobilo cover by servicing your Mercedes-Benz at an official Mercedes-Benz retailer.

In this post, we highlight some of the main benefits of being covered by Mobilo Roadside Assistance. Watch the video below to see some of what you can expect from Mobilo. Don't forget to head over to our Youtube for more great videos.

Mobilo for Mercedes-Benz Vans

All Mercedes-Benz Vans come with Service24, or MobiloVan, our free roadside assistance package.

If you break down, have a collision or can’t start your van, call MobiloVan and a technician with an average response time of under 60 minutes will arrive in a van stocked with Mercedes-Benz GenuineParts.

With an average roadside repair rate of 80%, you’ll be moving again in no time.

By your side, no matter who is at fault

Not your fault? We’re here to get you back on the road and to your destination quickly and safely.

We run the service

Meaning it’s more likely we can get someone to you quicker if you break down in the South West. Even if there is a backlog and all our technicians are busy or you break down outside the South West, you can rely on our trusted partnership with the RAC.

Lose your keys? Or lock them in your vehicle?

If you lose your keys or lock them in the car don’t smash the window. Call us, and we’ll collect you and your car before gaining entry without causing any damage.

Punctures

Stuck on the side of the road with a puncture? Let us know, and one of our technicians can come and help.

Running out of petrol and can’t make it to a fuel station?

Don’t risk causing more damage to your vehicle. Let us know and we can bring you fuel to put your mind at ease.

Vandalism or attempted theft

If your journey is impeded for technical, safety, or legal reasons after vandalism or an attempted theft, we’ll be there.

On holiday or a business trip?

Mobilo Roadside Assistance covers you not just in the UK, but throughout the whole of Europe too. Travel with confidence while you're away on holiday or a business trip.

Highly trained Mercedes-Benz Specialists

Our technicians are trained by Mercedes-Benz directly and will use the specific and correct equipment if required.

Repairs made by using Mercedes-Benz GenuineParts

You can be confident that our technicians use Mercedes-Benz GenuineParts to repair your vehicle to the best standard.

We hope this gives you an overview of the benefits of Mobilo Roadside Assistance and how it can help put your mind at ease while driving. If you would like to find out more information on Mobilo, please contact us. Visit our showrooms in Exeter, Plymouth, Taunton, and Truro to explore our range and find out why a Mercedes-Benz is for you.

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