Government confirms that Car Deliveries are Permitted During Lockdown

The government has officially confirmed that car retailers are able to both sell cars online and deliver them under the current COVID-19 lockdown. The news has been welcomed by car retailers, and we at Mercedes-Benz South West have fully adapted our sales process in order to continue offering exceptional service for our customers.

Read our Step by Step Guide to Buying Online here.

Following clarification from the government, the National Franchise Dealer Association confirmed that handover of vehicles can continue to take place, as long as the process matches the guidelines set out by Public Health England.

Our Sales Director, Luke Yetman, welcomed the news: “We have been working tirelessly for some time to adapt our approach to match the current circumstances, and have been able to sell cars online since the lockdown began.  We have expanded our ability to offer walk around videos of our vehicles, for customers to share images and videos of part exchange vehicles for an estimated valuation, and to leave reservation deposits. The latest clarification from the government validates our approach and gives the green to light to continue to offer a completely sanitized and free delivery service. We’re extremely pleased to be able to offer this, and look forward to getting vehicles to customers as quickly as possible, whilst respecting the values of social distancing.”

If you choose to take advantage of our Collection and Delivery Service you will benefit from:

• A full deep clean & sanitize of your vehicle including steering wheel covers
• A pre-visit call to arrange a convenient date & time
• *Free delivery to your home or workplace

Handover of sanitized keys and paperwork from a safe distance with our employees wearing protective gloves at all time All the same benefits apply if you choose our Click and Collect Service, but should you have a part exchange vehicle you will benefit from our  Drop Off Service, available at all each of our dealerships in Exeter, Plymouth, Taunton and Truro. Our online showroom is now live so that you can browse the very best of our New and Approved Used Mercedes-Benz vehicles.

Our remote sales teams are available for a no-obligation chat to discuss your needs and answer any questions, simply contact your local dealership or use the form below to arrange a callback.

*When buying an Approved Used car from us, delivery is free of charge. When buying a New Car from us, delivery is free of charge up to 20 minutes drive time from your chosen showroom. A cost of £0.50 per mile will incur if you have chosen to exchange your current vehicle with us. If you are not exchanging your vehicle with us a cost of £1.00 per mile will incur.